This Privacy Policy explains how alpha88 collects, processes, stores, and protects your personal data when you use our platform. Your privacy is important to us — we handle your data responsibly and in accordance with applicable data protection principles.
Last updated: June 2026 | Version: 3.2
All data transmitted between your device and the alpha88 Platform is protected by industry-standard 256-bit SSL encryption. Your personal information and financial transactions are never transmitted in plain text.
alpha88 does not sell, rent, or trade your personal data to third-party marketing organisations. Your information is shared only where necessary for service delivery or where required by our licensing obligations.
You have the right to access, correct, and request deletion of your personal data held by alpha88. Our data team responds to verified member data requests within 30 calendar days of receipt.
alpha88's data practices comply with our international gaming authority licence conditions, which include mandatory data protection standards governing the collection, storage, and handling of member personal information.
alpha88 uses cookies and similar tracking technologies solely to improve your experience, maintain your session, and analyse aggregate Platform usage. We do not use tracking cookies for cross-site advertising profiling.
alpha88 retains personal data only for as long as required to fulfil the purposes for which it was collected, including legal, regulatory, and audit obligations. Data no longer required is securely deleted or anonymised.
This Privacy Policy (hereinafter "Policy") is published by alpha88 (hereinafter "alpha88", "we", "us", "our") and applies to all personal data processed in connection with your use of the alpha88 website at https://alpha88.vu and all associated services, products, mobile-optimised interfaces, and features (collectively, the "Platform").
This Policy explains what personal information alpha88 collects about you when you register an account, access the Platform, place bets, make deposits or withdrawals, contact customer support, or interact with the Platform in any other way. It also explains why we collect this information, how we use it, with whom we share it, how long we keep it, and what rights you have in relation to it.
By registering an account with alpha88 or using the Platform, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms and Conditions, which govern your use of the Platform as a whole.
For the purposes of applicable data protection law, alpha88 is the data controller in respect of personal data collected through the Platform. alpha88 operates the Platform under an international gaming authority licence and assumes full responsibility for the lawful, fair, and transparent processing of member personal data in accordance with the standards required by that licence.
If you have any questions about this Policy or about how alpha88 processes your personal data, please refer to the contact details in Section 14 of this Policy.
When you register an account with alpha88 or use the Platform, you provide us with personal information directly, including:
When you access and use the alpha88 Platform, we automatically collect certain technical and behavioural information, including:
alpha88 may receive personal data about you from third parties in limited circumstances, including:
alpha88 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Create and manage your alpha88 account | Identity, contact, and account credentials data |
| Process deposits and withdrawals in MYR | Financial data, identity data, KYC documents |
| Verify your age and identity (KYC compliance) | Identity data, KYC documents, third-party verification data |
| Prevent fraud, money laundering, and bonus abuse | Identity, financial, device, and usage data |
| Comply with our gaming licence obligations | All categories of personal data as required by the regulator |
| Provide customer support | Identity, contact, and communications data |
| Enforce our Terms and Conditions | Identity, usage, and financial data |
| Operate responsible gaming tools and self-exclusion | Identity, contact, and usage data |
| Send account notifications and service updates | Contact data (email, mobile number) |
| Improve Platform performance and user experience | Anonymised or aggregated usage and device data |
| Send promotional communications (where consented) | Contact data, usage preferences (opt-in only) |
alpha88 does not use automated decision-making or profiling that produces legal or similarly significant effects on Members, except as expressly required by our anti-fraud and AML screening obligations, where such screening is subject to human review upon request.
alpha88 processes your personal data on the following legal bases:
alpha88 shares your personal data with third parties only in the following circumstances and solely to the extent necessary:
alpha88 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. All third-party data processors engaged by alpha88 are subject to contractual data protection obligations consistent with our licence requirements.
The alpha88 Platform uses cookies and similar technologies (including session tokens and local storage) for the following purposes:
alpha88 does not use third-party advertising cookies or cross-site tracking cookies. You can control cookie settings through your browser's privacy settings, but disabling essential cookies may prevent you from accessing your alpha88 account.
alpha88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Notwithstanding these measures, no data transmission over the internet is completely secure. You are responsible for keeping your alpha88 account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
alpha88 retains your personal data for as long as your account is active and for such period thereafter as is required by law, regulatory obligation, or legitimate business need. Specifically:
Subject to applicable data protection law and the conditions of alpha88's gaming licence, you have the following rights in relation to your personal data held by alpha88:
To exercise any of the above rights, please contact alpha88 support with your request. We will acknowledge receipt within 5 business days and respond substantively within 30 calendar days. Identity verification will be required before any data access or deletion request is fulfilled.
The alpha88 Platform is operated on infrastructure that may be hosted in data centres outside of Malaysia. When your personal data is transferred to or processed in a jurisdiction outside Malaysia, alpha88 ensures that appropriate safeguards are in place to protect your data in accordance with our licence requirements and applicable data protection standards. These safeguards include contractual data processing agreements that impose obligations on overseas processors equivalent to those imposed on us under our licence.
The alpha88 Platform is strictly for adults aged 21 years and older. alpha88 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately delete such data and close the associated account. If you believe that alpha88 may have inadvertently collected data from a minor, please contact us immediately using the details in Section 14.
alpha88 reserves the right to update or revise this Privacy Policy at any time. Where material changes are made to how we process your personal data, we will provide you with prominent notice through the Platform or via email to your registered address prior to the changes taking effect. The "Last updated" date at the top of this Policy reflects when it was most recently revised. Your continued use of the Platform following any update constitutes acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or wish to raise a complaint about how alpha88 has handled your personal data, please contact us:
alpha88 will acknowledge data-related complaints within 5 business days and aims to resolve them within 30 calendar days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant supervisory authority or to the dispute resolution body specified in alpha88's gaming licence terms.
Now that you understand how alpha88 protects your data, join over 500,000 Malaysian members enjoying secure sports betting, live casino, and 1,000+ slots — with fast MYR withdrawals and 24/7 support.